What is Direct Booking?
Turkish: Doğrudan Rezervasyon
A direct booking is a commission-free reservation that a guest makes through the hotel's own website, phone, email or WhatsApp line, without an intermediary channel.
With a direct booking, the hotel pays no commission and is in direct contact with the guest from the very first moment, which increases repeat stays and guest loyalty.
Ways to grow the direct channel include easy booking on the website, special benefits for returning guests, and fast answers to guests' questions. Providing instant rates and availability over WhatsApp is effective in this respect.
OTA Commission and Direct Booking Calculator →