What is Upselling?
Turkish: Üst Satış
Upselling is the practice of increasing revenue per guest by offering a higher room category or additional services during booking or at check-in.
Offers such as an upgrade to a sea-view room, adding breakfast, late check-out or an airport transfer raise both guest satisfaction and revenue when made at the right moment. The most effective moments are usually the few days before arrival and check-in itself.